Second Life: Challenges, Issues and Cautions for Educators

Second Life: Challenges, Issues and Cautions for Educators

There are a range of challenges, issues and cautions which need to be considered when using Second Life, particularly in educational settings, including:

 

Adoption Issues

  • High-end technology requirements – requires a relatively fast computer with a good graphics card and fast internet access.
  • Steep learning curve – there is a lot to learn to use the platform proficiently (although not as steep for gamers and the Net Gen).
  • Poor introductory experience – problems with Orientation Island, Welcome Areas and a lack of effective and obvious search tools make it difficult to find places, experiences and people of interest.
  • Cost – although basic accounts are free, the cost of paying for land – which is required for permanent structures – and ‘rent’ may be prohibitive for some.
  • Accessibility – as yet no technology to allow vision impaired people to enter.

 

Platform Limitations

  • Second Life is a “walled garden” as opposed to an open platform like the Web, and does not currently run on open standards (although there is talk of moving to open standards).
  • It is not possible to host your own worlds on your own servers (like you can with the web).
  • “Prim economy” – there is a limit to the number of prims – the basic building blocks of Second Life – provided per parcel of land.
  • There is a limit to the number of avatars that can cohabit an area at one time.
  • Assets aren’t portable – they can’t be exported or taken into other virtual worlds under the current terms of service.
  • No backup – you can lose everything – either as a result of technical issues or conflict with Linden Lab – with very little legal recourse.
  • Limited tools for importing from other 3D software programs.

 

Technological & Performance Issues

  • Updated client software needs to be downloaded and installed regularly
  • Problems with scaling as the population increases rapidly – infrastructure has difficulty handling influx.
  • Grid stability, reliability and performance problems, including lag (sluggish performance) and downtime.
  • Other performance issues resulting in inventory loss, problems logging in, difficulty teleporting, search not working etc.

 

Social and Legal Issues

  • Although Linden Labs allow a lot of creative freedom and take a hands-off approach to governance, residents must still abide by the Linden Lab Terms of Service and Community Standards. Residents cannot make up their own rules.
  • Linden Labs can cancel accounts – and any money in those accounts – at any time without reason or legal recourse.
  • Residents have few legal rights and very little legal recourse if things go wrong (money lost, inventory lost, locked out of accounts).
  • Griefers – the flexibility and freedoms that Second Life affords also allows residents to disrupt the experience of other residents.

 

Educational Issues

  • Institutional barriers – administrative (e.g. seen as a game and not suitable for teaching) and technological (network security).
  • Legal issues for institutions – indemnity, intellectual property rights.
  • Second Life is a proprietary service – this is an issue for some educators, but it’s worth noting that platforms like Blackboard are proprietary too.
  • Authenticity concerns – how do we know it’s the student behind the avatar? (although same issues can apply to any type of online learning).
  • Students can be exposed to inappropriate content, although no different from the web.
  • Privacy and safety issues.